• AScrap360.com does not process refunds directly, as all transactions occur between buyers and sellers.
  • Buyers should verify product details before completing a purchase.
  • Refunds are at the discretion of the seller and depend on their individual policies.

2. Eligibility for Refunds

Refunds may be applicable in the following cases:

  • The received product does not match the description provided by the seller.
  • The product is damaged or defective upon arrival.
  • The seller has failed to deliver the product within the agreed timeframe.

3. How to Request a Refund

  • Contact the seller directly via the platform’s communication tools.
  • Provide necessary evidence, such as photos or transaction details, to support your claim.
  • If the seller agrees, they will initiate the refund according to their policy.

4. Dispute Resolution

  • If a buyer and seller cannot resolve a refund issue, AScrap360.com may intervene to mediate but does not guarantee a resolution.
  • Buyers and sellers should communicate transparently and attempt to resolve disputes amicably.

5. Non-Refundable Items

The following are generally not eligible for refunds:

  • Items listed as “Final Sale” or “Non-Returnable.”
  • Scrap materials that have been modified or altered after purchase.
  • Digital or downloadable items.

6. Payment Reversals

  • If a payment was made through an online payment gateway, refunds will be processed per the payment provider’s policies.
  • Refund timelines depend on the seller and payment provider, usually taking 5-10 business days.

7. Changes to Refund Policy

  • AScrap360.com reserves the right to modify this refund policy at any time.
  • Users are encouraged to review this page periodically for updates.

8. Contact Information

For any concerns regarding refunds, contact us at:

By using AScrap360.com, you acknowledge and agree to this Refund Policy.